Positive was established in March 2010 with its staff with 20 years of outsource call center experience.


10th year in the industry

“As Positive Call Center, we have passed our 10th year in the sector.

In our 10th year, we have added Azerbaijan / Baku to our Istanbul and Ordu locations and took our first step towards becoming an international company and increased our number of locations to three.

Serving 30 Countries

In Turkey, besides Turkish and as well as in their native language Arabic service; English, German and Russian language was added to the services we provide.


1.150 Seat Capacity

We have increased the number of countries we provide call center services to 30 countries in Europe, the Middle East and Africa.

By increasing our seat capacity to 1.150, we started to provide all outsource call center services to our customers.

We have proved our expertise in our business with the quality and trouble-free services we have given to Turkcell Global Bilgi and Türk Telekom AssisTT, the two biggest companies in the sector.

Maximum Service & Optimum Cost

In order to provide the maximum service quality to our customers with optimum cost, we have increased our competitive power by eliminating additional costs with our horizontal management structure.

As Positive Call Center, we continue our way by responding to the ever-evolving technology of the industry and the changing needs of its customers, together with our top level managers we have been working with since the day we were founded.